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Customer Case Studies

See how customers experience success with Zillow Rentals. Find out how the platform will help your business based on the stories that mirror your challenges.

Case Study : TRG Real Estate Services

Stuart Steinberg, Chief Operating Officer & Linda Heng, Operations Manager
"Because we now know which efforts have the greatest return, we increase our exposure without increasing the work." - Stuart Steinberg, Chief Operating Officer

Highlights

  • Decreased vacancy lengths by 50%.
  • Syndicated listings to 30 different websites from one location.
  • Provided quantitative analysis on the ROI of an advertisement.

Before Using Zillow Rental Premier

Before we started using Zillow Rental Premier, the team at TRG Real Estate Services wasn’t getting the level of exposure that we wanted. We wanted to improve our marketing exposure, and track its effectiveness, in order to turn units over more quickly.

How Zillow Rental Premier Helped

With the Zillow Rental Premier product, we’re now syndicating to 30 different websites. We just update our listings on Zillow Rentals, and it sends the information out for us. Zillow Rentals also provides marketing reports on the number of people viewing our ads, and on which titles attract the most leads. Because we now know which efforts have the greatest return, we increase our exposure without increasing the work.

Case Study : Relatext Group

Darnell Nathan, Marketing Officer
"With the Zillow Rental Network, we spend more time getting clients, and less time generating and managing leads." - Darnell Nathan, Marketing Officer

Highlights

  • Increased leads 25%, including an increase in leads from mobile.
  • Allowed employees to spend 30% more time out of the office, making them 40-50% more efficient.

Before Using Zillow Rental Premier

When we found the Zillow Rental Network, we decided to join for the exposure. We ended up with a lot more than that. The team at the Relatext Group didn’t realize how much more efficiently we could operate with the Zillow Rental Network tools until we tried them.

How Zillow Rental Premier Helped

After joining the Zillow Rental Network, we received so many leads within just one month that we stopped some of our previous lead generation practices. Also, with the scheduling tool managing the leads that come in, we can easily document and plan lead follow-up – all within the system. Now we can focus more of our time on getting new clients.

Case Study : RentSFNow

David Chesnosky, Leasing Manager
"Zillow Rental Premier keeps track of our inventory for multiple agents." - David Chesnosky, Leasing Manager

Highlights

  • Doubled leads with Zillow Rental Premier.
  • Created database of units and buildings that included photos.
  • Allowed agents to be twice as productive, with more leads.
  • Saved 10% on cost to fill a vacancy.

Before Using Zillow Rental Premier

RentSFNow sometimes has multiple agents showing one unit. Before, making sure that information was consistent for all of them was tricky.

Our goal was to be able to give each agent the correct description of each unit and its neighborhood, as well as photographs for the unit. We wanted to make everything more consistent.

How Zillow Rental Premier Helped

With Zillow Rental Premier, we became a mobile leasing company. Our agents each now have the same consistent, automatically updated database of our available units always at their fingertips with their iPhones and iPads. The service allows our agents to spend more time out in the field, rather than in the office managing information.

30% The increase in traffic to listings using correct capitalization and grammar. Learn more »

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